FAQs

Why should I buy pre-owned jewellery?

Where are you based?

Where does your gold come from?

How do I know the gold is real?

How is your gold priced?

Do you buy gold?

What price do you pay for gold?

What taxes do I have to pay?

Can I pay by credit card?

Can I pay cash?

Can I pay in installments?

Do you offer finance options?

What is PayPal pay in 3?

Do you have a shop I can visit?

Can I see the item before i buy it?

Is the jewellery cleaned?

Is the jewellery polished?

What is a hallmark?

Tell me about the tree planting initiative

How will my package be delivered?

What if I'm not in?

What is Route Insurance?

Tell me about the packaging

How do I return an item?

How long do I have to return an item?

How can I contact you?